NHW in Spain

Campoverde Branch - NHW in Spain
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Thursday, 02 February 2017 16:23

NEWSLETTER FEBRUARY 2017

SCAMS Despite the numerous warnings in the newspapers and NHW Newsletters residents in Campoverde continue to be victims of scams. Following the simple advice given here will prevent you from becoming a victim of these thieves. INTERNET AND TELEPHONE SCAMS Internet and Telephone Scams in Spain increased during 2016 , please be careful not to fall victim to these thieves who collect millions of pounds from their activities. The internet has provided us with an amazing tool to transfer information around the world; unfortunately it has also given crooks an easy means of relieving innocent people of their hard earned money. There are hundreds of different scams but most rely on one thing, the victim of the scam must supply the crooks with information about either their bank or credit card details, the others require the victim to send them money. Telephone Scams such as the Microsoft one work because the caller gets the confidence of the victim before asking for money or details of Credit Cards. Information recently released shows that every year one person in 14 in the UK is a victim of a scam and that thieves make over £3.5 BILLION from scams every year. DO NOT JOIN THE LOSERS – NEVER EVER RESPOND TO A REQUEST BY MAIL, TELEPHONE OR INTERNET FOR MONEY OR YOUR BANK OR CARD DETAILS. Only give your details or pay for transactions that you have initiated with organisations you know and trust.
Thursday, 24 March 2016 19:07

NEWSLETTER APRIL 2016

KEY HOLDERS Anyone holding keys for a friend or neighbours property are advised to get an ‘Authority to Enter Premises Form’ completed by the homeowner, this simply states that the key holder has the owner’s permission to enter the property. There have recently been instances where, after a burglary, the Guardia and Police have refused to enter a property without the owner’s permission. This obviously can cause long delays in getting any incident investigated and insurance claims submitted. Forms are available on the NHW web site or from NHW coordinators. POLICIA LOCAL If you SEE or HEAR ANYTHING that appears unusual or out of the ordinary then IMMEDIATELY telephone the Policia Local on their mobile number. The Policia will not mind in the least if it is a false alarm, they are only too willing to respond to any call for help. BREAK-INS There have been several break-ins in Campoverde when the thieves have not had to force their way in, they have ‘fished’ the keys through a window and let themselves in and in other instances they gained entry via an open front door, an open patio door or through an unlocked window not protected by a reja. The following simple precautions can prevent this: 1. 1.NEVER leave keys or valuables on view that may be fished through a window. 2. 2.Ensure ALL patio doors are fitted with a bolt lock to prevent them being opened from the outside, this includes doors with a reja. 3.Fit a bolt to ANY window that is not protected by a reja. If you see any of these people walking or driving slowly around a residential area inform the Policia Local immediately on their mobile number, they will investigate and will not consider it a waste of time. Where possible make a note of the make, colour and most importantly, the number plate of any vehicle Emergencies 112 then Policia Local Campoverde Policia Local Mobile 616 024 393 NHW - Ray Marsh: 965 064 360 NHW - James Herbert: 659 883 516
Thursday, 25 February 2016 15:19

NEWSLETTER MARCH 2016

HANDBAG THEFT 1. Ladies – NEVER EVER put your handbag or other valuables on the seat next to you, ALWAYS put them out of sight. 2. Do not put anything of value on the front seat of your car whilst loading shopping into the boot, keep valuable items with you at all times. 3. NEVER EVER leave your car unlocked, even when paying for your fuel at a petrol station. 4. DO NOT put yourself in danger by confronting thieves, simply make a note of their description(s) and if a vehicle is involved note the Make, Colour and, most importantly, the Registration Number. If carrying a mobile phone take a photograph of the thief and vehicle. Then IMMEDIATELY call the Policia Local on either the mobile number, 696 962 343 or the Station number 965 352 334, OR call 112 THE FISHERMAN The method used is to “fish” for handbags etc through an open window. The thieves do not just look for an open window but have lifted and opened widows that do not have a security bolt fitted. For their fishing rod they may be using one of the telescopic rods as sold by the looky-looky men but they have also used the winding poll used to open and close exterior sunblinds. They do not confine themselves to ground floor windows, as they have been disturbed on a first floor patio. The best way to prevent these thefts is to ensure that at night and when you leave the house empty you leave nothing in sight that could be “fished” through a window. BOGUS ELECTRICITY TECHNICIAN. This scam consists of fake Iberdrola Engineers calling at houses saying that they have to check the electricity meter. These people appear correctly dressed and carry documentation that appears genuine. After inspecting the meter they claim that it has to be changed at a cost of €500 and ask for payment.Iberdrola have had numerous people calling and have issued a statement saying, ”Iberdrola would NEVER send an employee to a person’s residence and request payment. Invoices will ALWAYS be mailed to the property owner.”
Thursday, 25 February 2016 15:16

NEWSLETTER FEB 2016

NEWSLETTER FEBRUARY 2016 VANDALISM AND GRAFFITI After a lull once again both vandalism and graffiti are appearing in Campoverde. These mindless acts disfigure our village, inconvenience its residents and uses up council funds that could be used to improve facilities for everyone. The police have stated that where they cannot take perpetrators to court because of their age then they will seek payment for restitution and repair from their parents. POSTERS AND BANNERS. The Ayuntamiento have issued information on illegally displaying advertising material on public property, for example, buildings, lampposts, walls and fences. Advertising of any kind should only be placed on boards provided by the Ayuntamiento in Plaza Florida or on private property with the permission of the owner. Persons and businesses found guilty of an offence can be fined 300 €. DOG DROPPINGS This is another ever present problem, but one that again appears to be on the increase. Dog droppings in the green areas (Zonas Verdes) are a serious health hazard to young children playing there so if you walk your dog anywhere in Campoverde please pick up their droppings and make use of the many specially erected red bins. Remember it is against the law to let your dog foul public places with a 50€ fine
Wednesday, 10 June 2015 15:43

NEWSLETTER JUNE 2015

NEWSLETTER JUNE 2015 PICKPOCKETS Despite many previous warnings there have been several reports of Campoverde residents having their purses or wallets stolen whist in a supermarket or visiting a street market. Whenever you leave home; Check your wallet/purse and only take with you bank or credit cards you will be using. Ladies; if you keep your purse in a handbag ensure it is kept shut and always carry it to your front or trapped under your arm, never leave it on top of an open shopping trolley or in a supermarket trolley. Gentlemen; keep your wallet in a front pocket, preferably buttoned or zipped shut. When putting shopping in the car boot do not leave anything of value on the car seats, especially handbags. Always be alert to the distraction thief for example; The person that walks into you or the lady that bumps into you with her pushchair. The person leaning across you at a market stall or supermarket shelf. The person standing too close to you at a market stall or in the supermarket check out HANDBAG THEFT 1. Ladies – NEVER EVER put your handbag or other valuables on the seat next to you, ALWAYS put them out of sight. 2. Do not put anything of value on the front seat of your car whilst loading shopping into the boot, keep valuable items with you at all times. 3. NEVER EVER leave your car unlocked, even when paying for your fuel at a petrol station. 4. DO NOT put yourself in danger by confronting thieves, simply make a note of their description(s) and if a vehicle is involved note the Make, Colour and, most importantly, the Registration Number. If carrying a mobile phone take a photograph of the thief and vehicle. Then IMMEDIATELY call the Policia Local on either the mobile number, 696 962 343 or the Station number 965 352 334, OR call 112 KEY HOLDERS Anyone holding keys for a friend or neighbours property are advised to get an ‘Authority to Enter Premises Form’ completed by the homeowner, this simply states that the key holder has the owner’s permission to enter the property. There have recently been instances where, after a burglary, the Guardia and Police have refused to enter a property without the owner’s permission. This obviously can cause long delays in getting any incident investigated and insurance claims submitted. Forms are available on the NHW web site or from NHW coordinators. Emergencies 112 then Policia Local Campoverde Policia Local Mobile 616 024 393 NHW - Ray Marsh: 965 064 360 NHW - James Herbert: 659 883 516
Wednesday, 04 March 2015 08:42

NEWSLETTER MARCH 2015

THE LAW ON DANGEROUS DOGS Amongst the more common breeds of dog considered dangerous are: Doberman, Bull Mastiff, Rottweiler and ALL breeds of Bull Terrier. Owners of these dogs are required by Law to obtain a Licence and Insurance for Civil Liability with a minimum cover of €120,000 and they also have a legal obligation to ensure that their dogs are correctly vaccinated and registered with a Vet. The owner of a dog listed under this Law found without a licence for their dog can face a fine of between €3,000 and €15,000. If the dog is taken to a Vet the Vet has a legal obligation to notify the Spanish authorities of the dog and owner’s details. It is also a legal requirement that ALL listed dogs MUST be muzzled at ALL TIMES when in public, i.e. outside the owner’s property, failure to muzzle a dog can result in a hefty fine. Recently prosecutors in Madrid have requested prison sentences for offenders. PETS IN CARS The law concerning carrying pets in cars has been strengthened. ALL pets must be either behind a fixed screen at the rear of the vehicle or secured in a specially designed carrying box. Driving with an unsecured pet or one held on a passenger’s lap could land the driver with a very large fine and loss of points on their licence. SCAMS The internet has provided us with an amazing tool to transfer information around the world, unfortunately it has also given crooks an easy means of relieving innocent people of their hard earned money. There are hundreds of different scams but most rely on one thing, the victim of the scam must supply the crooks with information about either their bank or credit card details, the others require the victim to send them money. Information recently released shows that every year one person in 14 in the UK falls victim to a scam and that thieves make £3.5 billion from scams every year. DO NOT JOIN THE LOSERS – NEVER EVER RESPOND TO A REQUEST BY MAIL OR INTERNET FOR MONEY OR YOUR BANK OR CARD DETAILS. Only give your details or pay for transactions that you have initiated with organisations you know and trust
Monday, 10 November 2014 16:59

AIRPORT THEFT

"THEFT WITH VIOLENCE" On Wednesday evening, 5th November, a husband and wife had just left the terminal building at San Javier Airport and were approaching the road crossing to the car park area when they were robbed. A car raced up to the crossing stopped and two men leaped out of the car, one violently shoved the husband to the floor and stole their case whilst the other snatched the wife's handbag. The two men then quickly returned to the car which accelerated away with spinning wheels and raced off at high speed. The handbag contained all their money, bank cards and passports. Although the Guardia were present the incident was over on a matter of a few seconds and the car had disappeared before they could react. This is an escalation with a certain amount of violence that has not been apparent on other thefts at our airports, please warn all neighbours and friends to be extra vigilant when arriving at and departing from airports and advise them to keep all valuables on their person preferably in a front pocket or waist bag hidden under a top or jacket." The message applies to all airports ANYWHERE.
Thursday, 26 July 2012 16:40

MOTORWAY CRIME

Watch out on the AP7 – Consulate in Alicante warns of motorway robberies British holidaymakers taking their cars to Spain this summer are being warned of the threat from motorway thieves who rob foreign-registered vehicles and hire cars of their possessions, passports and money. British-registered cars using motorways in Spain are proving an easy target for gangs who use a wide variety of scams to distract unsuspecting holidaymakers and then steal their bags and belongings from their vehicles. The worst blackspot is the AP7 motorway between the French border and the Alicante region in southern Spain. More than 60 cases of robbery on this motorway were reported to the British Consulate in Alicante last year, and so far this year the number of reported cases is increasing. It is believed that there are hundreds more cases of thieves using distraction scams to rob British motorists across Spain that go unreported to Foreign Office staff because victims generally only contact a British Consulate if their passport has been taken. Foreign motorists are tricked by loud bangs, apparent accidents or vehicle problems, supposedly punctured tyres and pretend requests for help in motorway service areas. “We are warning drivers of UK-registered cars and hire cars to be on the alert on motorways in Spain, both while driving and taking a break”, says Paul Rodwell, British Consul in Alicante. “We also hope that Brits living in Spain will help us to get the message out to any friends and family who may drive to Spain this summer for visits. “The most important thing is to on your guard against anyone who attempts to stop you or ask you for help – they may well be part of a gang operating a scam in which an unseen accomplice will rob you of your things.” The Consulates in Barcelona and Alicante have jointly designed a leaflet called Driving safely and avoiding roadside scams in Spain that can be downloaded from UKinSpain travel advice webpage. It provides useful advice that will help drivers to plan their journeys, stay safe and avoid common problems. Stephen and Helen Robinson from Leicestershire were between Barcelona and Valencia when they stopped at a service area to exercise their dog. Both were at the boot of the car when they were distracted by a man apparently on the phone, asking them how to say something in English. Meanwhile their bag was taken from the front, despite the dog being inside. “It was quick and slick”, says Mrs Robinson. “Remember that on the second day of driving down from the UK, you may be more tired and therefore more vulnerable. Separate your valuables into different places in the car, and when you stop be aware you may be being watched. You won’t see the accomplice of the person who is distracting you.” In another robbery, Joy and Alan Horton from Suffolk were aware of a vehicle close to them on the motorway, then heard a loud bang and pulled over. The other car stopped in front of them and while the driver talked animatedly to them, his passenger accomplice grabbed their belongings unseen. “Keep all jackets, bags and valuables in a locked boot and not on the back seat where they can be seen”, says Mr Horton. “If you think your car may have been in a collision and you pull over, lock the car as soon as you get out and mount a guard on both sides of the vehicle.”
Friday, 27 April 2012 10:19

HOME SECURITY

HOME SECURITY Burglaries of houses within the Pilar area have greatly increased over the past few months but not here in Campoverde, this is very much due to the vigilance of the residents together with NHW. By taking the following simple precautions we can ensure that we keep the thieves out of our properties. 1. Alarms. Fit an alarm and ALWAYS set it when leaving your property unattended. If you can zone your alarm arrange it so you can alarm the unused parts of your property when retiring for the night. 2. Gates. Keep your gates shut and locked at all times and when outside lock any doors not in full view. Do not go into the house and leave valuables outside on a table or loungers beside the pool. 3. Lighting. Use timers on table lamps so that they switch on at dusk and off late at night. When away from your home leave a hall or passage light on so that it shines through a window. 4. Windows. By all means sleep with your window open but make sure that items such as handbags or keys cannot be ’fished’ this also applies to any windows not fitted with security locks. 5. Patio Doors. Patio doors are an easy access point for thieves so fit them with a security bolt that prevents them being slid open. 6. Handbags and Wallets. Ladies! Think twice before going out with your handbag, and Gentlemen make sure you keep your wallet in a secure pocket. Only carry sufficient cash that you will need for the day, but above all remember – IF YOU DO NOT NEED IT, DO NOT TAKE IT WITH YOU.
Wednesday, 28 March 2012 17:31

BOGUS POLICE ON MOTORWAYS

BOGUS POLICE ON MOTORWAYS Recently whilst driving around Madrid on the motorway two men in an unmarked car waving an identity card stopped a British family in a British plated car. When they were approached, they saw that the “Police agents” were in civilian clothes, fortunately the driver of the car realized what was happening and when he showed this the “Police” drove off. Remember that Spanish Police do not use unmarked cars to stop people, except unmarked traffic cars which usually pull in front of the vehicle to be stopped with illuminated signs showing that they are Police. They will also be in Police uniform. If you experience such an occurrence do not stop unless forced to do so. Then pull in some distance behind the “Police” vehicle and when the “agents” have vacated their car, leave the scene as quickly as possible. If possible, obtain the number of the “Police” car and immediately call the 112 service to report the incident. BANK AND LOTTERY SCAMS Yes, I know we have warned about this several times but according to the UK police these scams make £70 million (€100 million) a year. Anyone using the Internet is likely to receive very authentic looking emails from several banks stating that the bank security system is being updated and asking for personal details. The Lottery scam works in a similar way. You are informed by email or letter that you have won sum of money and your bank details are requested so that the money can be paid into your account, sometimes 2 or 3 emails/letters are sent before your bank details are requested. NEVER EVER pass bank or credit card details to a third party unless you have initiated the transaction yourself. TRAFFIC FINES With the loss of much of their income from the construction industry many Councils have ordered their Policia Local to increase the amount of money that is collected via traffic fines. This means that the Policia are clamping down on motorists who use mobile phones whilst on the move, are not wearing seat belts, park illegally etc. Many of the fines can be very heavy, one resident was fined €500 for not wearing his seat belt, then another €1,500 for having no insurance – you have been warned.

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